HELP & SUPPORT
Running into something?
Start here.
Find help with downloads, device compatibility, and using the app.
01 QUICK START
What do you want to handle first?
Download & install
iOS and Android release
The beta has ended. Download the official iOS or Android release here.
Go to downloads →Huawei & HarmonyOS devices
Will MeQR work on my Huawei phone?
Compatibility notes for EMUI, HarmonyOS below 5.0, and HarmonyOS 5.0 and above.
Read the notes →Report an issue
Submit a ticket
Found a bug or have a feature idea? Submit a ticket and keep the number for follow-up.
Report →02 MORE SUPPORT
More support
03 FAQ
Frequently asked questions
Does it work without signal at a convention?
Yes. Exchange codes embed an offline backup when generated, so even with a dead network, others can still scan your card.
How do I change the card's colors and template?
Open "Edit card"; tag colors, card appearance, and templates are all adjustable there. Save and it's applied.
Where do scanned cards get stored?
They go into "Encounters" in your app, and can be tied to a specific event so you can add friends at your own pace later.
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